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A.  Attendance/Time Management:

1.       Follows ’s policies and procedures: attendance and punctuality standards, hours worked and timekeeping, time off and leaves of absence.  Uses accrued time off hours appropriately.

2.       Manages, plans and adjusts work time to effectively meet work responsibilities and objectives. 

3.       Attends required meetings, in-services, etc.

B.  Customer Service:

1.       Adheres to customer service standards.

2.       Dresses appropriately for respective position; dress and appearance reflects positively on the individual.  Name tag is visibly worn above the waist at all times.

3.       Demonstrates professional interactions with internal and external customers.  Establishes and maintains effective working relationships with individuals of various cultural, ethnic and socioeconomic backgrounds.  Represents positively to the Community.

C.  Teamwork and Communication:

1.       Understands how job interrelates with other positions and departments within .  Coordinates activities appropriately and effectively with other individuals, departments and outside agencies. 

2.       Communicates verbally and in writing with a clear, concise and appropriate manner. 

3.       Keeps immediate supervisor, and other staff accurately informed as appropriate.  Seeks assistance, guidance and counsel from supervisor and/or coworkers as needed.  

D.  Quantity and Quality of Work:

1.       Generates work in quantities sufficient to meet the needs and expectations of the position.

2.       Produces accurate, clear, neat, and concise work.

E.  Health & Safety:

1.       Complies with ’s health and safety programs, policies and procedures.

2.       Performs work in a safe manner while on premises or company business off-site.  Notifies supervisor of any incidents, accidents or safety issues and completes paperwork in a timely manner.

F.  Attitude and Professionalism:

1.       Maintains positive, constructive, collaborative, cooperative and professional working relationships with coworkers.

2.       Sustains a cooperative, helpful, respectful and professional working relationship with supervisor.

3.       Keeps behaviors, communications and other outward expressions regarding in a positive manner.

G.  Self Development:

1.       Attends mandatory and elective training courses (internal or external), according to standards.

2.       Obtains continuing education (CE) credit hours to maintain any professional credentials or association memberships. Seeks out additional educational opportunities to continuously improve skills, education and knowledge.

H.  General:

1.       Functions in accordance with and in support of facility’s mission, vision, values, policies and procedures.  

2.       Handles confidential information and materials appropriately and maintains a secure work area.

3.       Performs other duties as assigned.

A.  Leadership and Management:

1.       Performs work related responsibilities with initiative, taking ownership and responsibility when appropriate.

2.       Delegates responsibility and authority to subordinates clearly and appropriately.

3.       Is approachable, receptive and responsive to feedback and suggestions from coworkers, subordinates and supervisor. 

4.       Is fair, equitable, positive and constructive in managing others; actively promotes teamwork and positive staff morale.

5.       Ensures compliance with policies and procedures as applicable to area(s) of responsibility.

B.  Personnel:

1.       Demonstrates knowledge and understanding of ’s Personnel Policies and Procedures.

2.       Demonstrates understanding and good judgment in scheduling, hiring, progressive discipline, performance evaluations, etc.) in accordance with standards.

3.       Provides subordinates with guidance regarding standards of performance, which are clear, concise, equitable, appropriate and timely.

C.  Budgetary, Equipment and Supplies:

1.       Controls and monitors use of funds in accordance with company standards.

2.       Manages and controls staffing schedules, overtime, etc. (including the use of temporary staff and externs).

3.       Uses sound judgment in the ordering, purchasing, consumption and maintenance of supplies and equipment.

A.  Job Specific Functions/Performance:

1.       Assures that pharmacy services operate in conformance with state laws and professional standards governing the delivery of pharmacy services.

2.       Provides leadership and supervision to the following positions: Pharmacists, Pharmacy Technicians and Pharmacy Assistants.

3.       Coordinates facility’s pharmacy services with requirements of Community Health Plan of Washington and other insurers.

4.       Sets up systems to enroll patients without pharmacy benefits in indigent drug programs for which they are eligible and tracks the value of drugs provided through these programs.

5.       Coordinates systems to assure that uninsured patients are enrolled in insurance programs for which they are eligible.

6.       Assures that pharmacy services are operated cost-effectively, contribute to ’s goals of consistently higher quality of care and service, and operate with sound business principles.

7.       Performs all duties and responsibilities contained in the job description for a pharmacist.

WORKING CONDITIONS AND ENVIRONMENT:

1.       Employee generally works within the interior of a healthcare clinic/office environment.  Employee may travel locally between multiple worksites and be responsible for own transportation.  Out of area travel may be required on occasion.  Hours of operations and specific staff scheduling may vary between worksite based on operational need.

2.       The general environment is clean with a comfortable temperature and moderate noise level. Employee may be required to use computers and other office equipment and participate in communication through typing, reading, writing, telephones etc.

3.       Employee is subject to contact with patients under all conditions and circumstances, e.g., illness, emotional duress and hostility.  Other work activities involve contact with staff members, the general public and government representatives under all conditions and circumstances.